Nexurs
Role
UI/UX
YEAR
2022
Nexurs
Role
UI/UX
YEAR
2022
Nexurs
Role
UI/UX
YEAR
2022
The problem
Cryptocurrencies are currently all the craze. The option to manage them with the same precision and as part of mobile apps that people already use to track other investment instruments is still largely unavailable. Additionally, there are limited platforms that cater to non-crypto-savvy users who are less familiar with crypto jargon and processes.
Cryptocurrencies are currently all the craze. The option to manage them with the same precision and as part of mobile apps that people already use to track other investment instruments is still largely unavailable. Additionally, there are limited platforms that cater to non-crypto-savvy users who are less familiar with crypto jargon and processes.
The Opportunities
Crypto provides a new avenue for enhancing a host of more traditional Treasury activities, such as:
• Enabling simple, real-time, and secure money transfers.
• Helping strengthen control over the capital of the enterprise.
• Managing the risks and opportunities of engaging in digital investments.
Crypto provides a new avenue for enhancing a host of more traditional Treasury activities, such as:
• Enabling simple, real-time, and secure money transfers.
• Helping strengthen control over the capital of the enterprise.
• Managing the risks and opportunities of engaging in digital investments.
My process
I started by applying design thinking as a problem-solving method throughout the UX process.
Design thinking is an iterative process in which we seek to understand the user, challenge assumptions and redefine problems in an attempt to identify alternative strategies and solutions that might not be instantly apparent with our initial level of understanding. I would walk you through my process of designing Nexurs using five phases of the Design Thinking process.
Empathize
Define
Ideate
Prototype
Test
I started by applying design thinking as a problem-solving method throughout the UX process.
Design thinking is an iterative process in which we seek to understand the user, challenge assumptions and redefine problems in an attempt to identify alternative strategies and solutions that might not be instantly apparent with our initial level of understanding. I would walk you through my process of designing Nexurs using five phases of the Design Thinking process.
Empathize
Define
Ideate
Prototype
Test
empathize
Empathy allowed me to be open to the experiences of people from different backgrounds and see things from their perspectives. It is an essential part of user experience that required me to immerse myself in the user’s experience and thoughts to uncover deep needs and insights. I started my research by checking through a lot of articles, blogs, and videos to learn everything I need to know about blockchain technology and UX issues faced by users in this industry. I also did an analysis of decentralized exchange platforms already in existence, to study the existing pattern and flow (Competitor research). I explored some popular DEX wallets like;
Binance
Coinbase exchange
CoinDCX
Wazirx
BuyUcoin
Empathy allowed me to be open to the experiences of people from different backgrounds and see things from their perspectives. It is an essential part of user experience that required me to immerse myself in the user’s experience and thoughts to uncover deep needs and insights. I started my research by checking through a lot of articles, blogs, and videos to learn everything I need to know about blockchain technology and UX issues faced by users in this industry. I also did an analysis of decentralized exchange platforms already in existence, to study the existing pattern and flow (Competitor research). I explored some popular DEX wallets like;
Binance
Coinbase exchange
CoinDCX
Wazirx
BuyUcoin
First, I interviewed 78 individuals who are active in trading Cryptocurrencies
I Interviewed 12 Individuals ages 23-45, who are either employers or freelancers and met the qualifications above
I asked questions about
What cryptocurrency do they trade?(if any)
How often do they use/check the app?
How easy are the app to use/learn?. Which is your favourite? Why?
What is your comfort level with cryptocurrency?
What are the best cryptocurrency wallets or exchange apps?
Which feature(s) do they prefer? Why?
From this research, I was able to conclude that most of the people buying crypto currencies today are men, around 30 years old. They spend about 1 hour (on average) each week monitoring their portfolio and can invest a lot of money if they trust the platforms they use, especially with the motivation to make money without doing much.
On the other hand, the other half of the people interviewed do not know how to buy or where to buy, they are afraid of insecurity and risks, or they got tired of managing their cryptocurrencies due to lack of results or fun.
I Interviewed 12 Individuals ages 23-45, who are either employers or freelancers and met the qualifications above
I asked questions about
What cryptocurrency do they trade?(if any)
How often do they use/check the app?
How easy are the app to use/learn?. Which is your favourite? Why?
What is your comfort level with cryptocurrency?
What are the best cryptocurrency wallets or exchange apps?
Which feature(s) do they prefer? Why?
From this research, I was able to conclude that most of the people buying crypto currencies today are men, around 30 years old. They spend about 1 hour (on average) each week monitoring their portfolio and can invest a lot of money if they trust the platforms they use, especially with the motivation to make money without doing much.
On the other hand, the other half of the people interviewed do not know how to buy or where to buy, they are afraid of insecurity and risks, or they got tired of managing their cryptocurrencies due to lack of results or fun.
Insights
Important Insights I discovered during User Reasearch
Important Insights I discovered during User Reasearch
Insecurities of assets
Using too many platforms for simple action.
Wallet connection issues.
Require some know-how about the app.
Afraid no guarantees of earning a profit.
Insecurities of assets
Using too many platforms for simple action.
Wallet connection issues.
Require some know-how about the app.
Afraid no guarantees of earning a profit.
Define
In this stage, I put together the information I created and gathered during the Empathize stage. This is where I analyzed and broke down my research insights and observations into chunks in order to define the core problems. I defined my problems and whom I’m solving problems for.
According to competitor research, I observed most of these platforms do not really consider or target newbies or people who are not experienced or learned about blockchain and cryptocurrencies. Those who dabble in the blockchain world know all about smart contracts and how it works, but it is not the work of ordinary people to understand or create a smart contract. This approach has been a frustration and a major barrier to entry for some people and has limited their interest in trading cryptocurrencies.
Goals defined
My goal for Nexurs is to design a seamless, intuitive, and easy-to-use multi-wallet platform that provides additional values/features that helps crypto traders, holders, and other potential users make trading decisions efficiently, exchange, send or receive coins, and backup more securely.
In this stage, I put together the information I created and gathered during the Empathize stage. This is where I analyzed and broke down my research insights and observations into chunks in order to define the core problems. I defined my problems and whom I’m solving problems for.
According to competitor research, I observed most of these platforms do not really consider or target newbies or people who are not experienced or learned about blockchain and cryptocurrencies. Those who dabble in the blockchain world know all about smart contracts and how it works, but it is not the work of ordinary people to understand or create a smart contract. This approach has been a frustration and a major barrier to entry for some people and has limited their interest in trading cryptocurrencies.
Goals defined
My goal for Nexurs is to design a seamless, intuitive, and easy-to-use multi-wallet platform that provides additional values/features that helps crypto traders, holders, and other potential users make trading decisions efficiently, exchange, send or receive coins, and backup more securely.
Ideate
Finding solutions
In this phase, I had already understood the user's needs, analyzed the research insights and observations and I was ready to start generating ideas. The ideation stage required a lot of thinking, I had to brainstorm and identify possible solutions to the problem. I made pen and paper sketches of a few iterations.
In this phase, I had already understood the user's needs, analyzed the research insights and observations and I was ready to start generating ideas. The ideation stage required a lot of thinking, I had to brainstorm and identify possible solutions to the problem. I made pen and paper sketches of a few iterations.
Some HMWs
How might we provide our users with a better way to backup?
How might we make it intuitive enough for both experts and newbies?
Some Ideas generated after the ideation process
Based on research, I learned most users tend to have multiple coins and prefer multiple-wallet apps which I offered in my app.
I provide extra backup options.
I integrated charts and graphs and other trading options to help a user make decisions faster.
Some HMWs
How might we provide our users with a better way to backup?
How might we make it intuitive enough for both experts and newbies?
Some Ideas generated after the ideation process
Based on research, I learned most users tend to have multiple coins and prefer multiple-wallet apps which I offered in my app.
I provide extra backup options.
I integrated charts and graphs and other trading options to help a user make decisions faster.
For every step in the design process. I kept five principles in mind. These are the principles for designing a great UX blockchain technology:
Designing for understanding:
By simplifying the message for the more casual users and understanding their behaviors you can make sure that all the information presented on your website is valuable and clear. With this principle, you can create a UX design for your blockchain platform to use which, the user does not need to have any prior knowledge of the technology. People want to reap the rewards of blockchain technology and a complicated UX riddled with overly technical jargon can become a barrier to clear communication.
Designing for trust:
When dealing with highly sensitive data, maintaining the user’s trust is critical. Users must perceive the applications to be reliable, trustworthy, and stable. This is accomplished through data exposure, consistency, feedback, and active guidance. Designing this into products means providing the user with clear feedback and active guidance through every task.
Designing for communication:
The language used in the applications should be clear, concise, and in alignment with the user’s natural communication patterns.
Designing for consistency:
User experience must be visually consistent across different products. This includes the general layout of the applications, colors, icons, and typography used for the user interface. Leveraging common design patterns results in a reduction in the amount of learning required by the user and having a consistent design puts users at ease. It also enables adoption and learning — which is so important, particularly with new technologies like blockchain.
Designing for exposure:
The best way to educate the users about your product is to provide them with content regarding how the screens work. Telling them in creative ways about how your platforms work is also another way of educating them on your product, which builds user trust. The user needs to understand and see how the application processes work. We should help the user understand how blockchain is working for them to improve their processes, such as data visibility, audit trails, and provenance.
Designing for understanding:
By simplifying the message for the more casual users and understanding their behaviors you can make sure that all the information presented on your website is valuable and clear. With this principle, you can create a UX design for your blockchain platform to use which, the user does not need to have any prior knowledge of the technology. People want to reap the rewards of blockchain technology and a complicated UX riddled with overly technical jargon can become a barrier to clear communication.
Designing for trust:
When dealing with highly sensitive data, maintaining the user’s trust is critical. Users must perceive the applications to be reliable, trustworthy, and stable. This is accomplished through data exposure, consistency, feedback, and active guidance. Designing this into products means providing the user with clear feedback and active guidance through every task.
Designing for communication:
The language used in the applications should be clear, concise, and in alignment with the user’s natural communication patterns.
Designing for consistency:
User experience must be visually consistent across different products. This includes the general layout of the applications, colors, icons, and typography used for the user interface. Leveraging common design patterns results in a reduction in the amount of learning required by the user and having a consistent design puts users at ease. It also enables adoption and learning — which is so important, particularly with new technologies like blockchain.
Designing for exposure:
The best way to educate the users about your product is to provide them with content regarding how the screens work. Telling them in creative ways about how your platforms work is also another way of educating them on your product, which builds user trust. The user needs to understand and see how the application processes work. We should help the user understand how blockchain is working for them to improve their processes, such as data visibility, audit trails, and provenance.
Prototype
This is an experimental phase aimed at identifying the best possible solution for each of the problems identified during the first three stages.
By the end of this stage, I had a better idea of the constraints inherent to the product and the problems that are present. Also, had a clearer view of how real users would behave, think, and feel when interacting with the end product. I designed light and dark themes for better accessibility.
Before I started my design, I created a basic design system, containing the elements I was going to need to build the Hi-fi prototype.
This is an experimental phase aimed at identifying the best possible solution for each of the problems identified during the first three stages.
By the end of this stage, I had a better idea of the constraints inherent to the product and the problems that are present. Also, had a clearer view of how real users would behave, think, and feel when interacting with the end product. I designed light and dark themes for better accessibility.
Before I started my design, I created a basic design system, containing the elements I was going to need to build the Hi-fi prototype.
Wireframe
Next, I had an idea for what I wanted my app to be, I started creating mid-fidelity wireframes with Adobe XD which would demonstrate the basic app layout. I sketched low-fidelity wireframes with pencil & paper. Then I turned to Adobe XD for mid-fidelity wireframes.
Next, I had an idea for what I wanted my app to be, I started creating mid-fidelity wireframes with Adobe XD which would demonstrate the basic app layout. I sketched low-fidelity wireframes with pencil & paper. Then I turned to Adobe XD for mid-fidelity wireframes.
Mindful design empowers users to be innovators. Designing in "Moments" rather than "Flows" helps keep the interface open and flexible to encourage this type of relationship.
KYC Process
KYC(Know Your Client) is the mandatory process of identifying and verifying the client's identity when opening an account and periodically over time
KYC(Know Your Client) is the mandatory process of identifying and verifying the client's identity when opening an account and periodically over time
Security
Securely store and access your crypto from anywhere with the NEXURS wallet, build right into our mobile app.
Login using a PIN, TouchID, or FaceID & Enter a mandatory 2FA PIN to verify trades and withdraws
Securely store and access your crypto from anywhere with the NEXURS wallet, build right into our mobile app.
Login using a PIN, TouchID, or FaceID & Enter a mandatory 2FA PIN to verify trades and withdraws
backup
Backup is a crucial step for using crypto wallets. Here, users are asked to write down and keep a secret 12-word phrase safe. The secret phrase is actually the master key for all private keys, if the user loses the secret phrase they lose all their asset forever. But memorizing a full screen of 12 random words before they even can use the wallet is a big ask and not everyone wants to do that. So I’ve given users additional backup options and added a way to educate them on the risks of losing their backup data.
Backup is a crucial step for using crypto wallets. Here, users are asked to write down and keep a secret 12-word phrase safe. The secret phrase is actually the master key for all private keys, if the user loses the secret phrase they lose all their asset forever. But memorizing a full screen of 12 random words before they even can use the wallet is a big ask and not everyone wants to do that. So I’ve given users additional backup options and added a way to educate them on the risks of losing their backup data.
wallet option
This app gives users more options to import an existing wallet into a new device. For newbies who may not be familiar with this process, a “How does this work “ link that opens up a modal to educate them more on this process.
This app gives users more options to import an existing wallet into a new device. For newbies who may not be familiar with this process, a “How does this work “ link that opens up a modal to educate them more on this process.
coin tracker
Users can explore more about market data easily, can check the track records of the market data, and can easily track transactions of a coin.
Users can explore more about market data easily, can check the track records of the market data, and can easily track transactions of a coin.
share & earn crypto
You can quickly send transfer funds to your loved ones either by scanning the QR or using the recipient link address or else sending them a request to send funds.
You can quickly send transfer funds to your loved ones either by scanning the QR or using the recipient link address or else sending them a request to send funds.
Track your Holdings and keep an eye on the value of cryptocurrencies
outcomes
Deliverables
Designed and prototyped screens illustrating the concept of mobile app paired with a crypto-trading application.
Designed and prototyped screens illustrating the concept of mobile app paired with a crypto-trading application.
Summary
Designing user interfaces for applications leveraging blockchain technology is an exciting challenge and a totally new experience for me. The closer you get into it, the more it opens up a new set of possibilities. In various ways, blockchain technology brings a real transformation, and when aligned with design thinking could be a catalyst for a new wave of user experiences that may very well change how users interact between themselves and via applications.
Designing user interfaces for applications leveraging blockchain technology is an exciting challenge and a totally new experience for me. The closer you get into it, the more it opens up a new set of possibilities. In various ways, blockchain technology brings a real transformation, and when aligned with design thinking could be a catalyst for a new wave of user experiences that may very well change how users interact between themselves and via applications.
test
I recruited a handful of participants to user-test the prototypes. I asked each of them to explore the app and to let me know what they thought of the navigation, layout, and visual design.
The feedback I received was overall very positive, with many stating they really liked the layout, color palette, and prototype experience.
Although the feedback was predominantly encouraging, there were a couple of areas that needed to be worked on.
I recruited a handful of participants to user-test the prototypes. I asked each of them to explore the app and to let me know what they thought of the navigation, layout, and visual design.
The feedback I received was overall very positive, with many stating they really liked the layout, color palette, and prototype experience.
Although the feedback was predominantly encouraging, there were a couple of areas that needed to be worked on.
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